Refund & Exchange Policy

Last updated: October 5, 2026

DigiCorner sells digital products, downloadable files, templates, workbooks, planners, and other digital resources. Because digital products are delivered electronically and can be accessed immediately after purchase, all sales are generally final once the digital file or download access has been provided.

Refunds

A refund may be considered in the following cases:

You were charged more than once for the same order.
The purchased file is corrupted, incomplete, or technically unusable and we are unable to provide a working replacement.
You received the wrong digital product.
You did not receive access to your purchased digital product and our support team is unable to resolve the issue.

Refund requests should be submitted within 7 days of purchase with the order number and a description of the issue. Approved refunds will be returned to the original payment method, subject to the payment provider's processing time.

Exchanges

Digital products cannot normally be exchanged after delivery. If you received an incorrect file due to an error on our side, we will provide the correct file at no additional charge.

Change of Mind

We do not normally offer refunds for change-of-mind purchases, accidental purchases, or purchases where the customer has already received or downloaded the digital content, except where required by applicable law.

External Products

Products purchased through third-party websites, including Amazon, are subject to the refund and return policies of the relevant third-party platform.